The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you! Reporting to the Recreation Office Supervisor, this position involves constant contact with the general public and community groups in the operation of a high volume cash handling and customer service desk. Duties include answering enquiries regarding facilities, recreation programs, rules and regulations, services and special events, handling complaints, processing payments, compiling, updating and maintaining office records, operating electronic cash register, and other office equipment. The Recreation Clerk 1 may type correspondence and forms, and file documents and reports. Performs related work as required. Qualifications include: completion of Grade 12, including or supplemented by commercial and word processing courses, typing (30 wpm minimum), plus sound related experience or an equivalent combination of training and experience. Sound knowledge of department facilities, programs, booking and registration procedures. Experience in cash handling including cash registers, POS, deposits, daily cash balance reports is desirable, and working knowledge of CLASS computerized registration system is an asset. Ability to deal effectively and courteously with the public and to work as part of a staff team. Sound knowledge of department facilities and programs is required. Ability to exercise initiative and make decisions in accordance with applicable guidelines and policies. Hours and shifts are dependent on operational requirements and scheduled by each facility on an as needed basis. Currently our team is looking for individuals who can work many different shifts per week with the potential to work up to 5 days a week depending on availability and operational requirements. The centres are open as early as 5:30 am and close as late as 11:00pm, please outline your availability to work shifts. Hourly wage: $22.48 + 12% in lieu of benefits. Applications will be received until all the positions are filled. Please submit your application no later than Tuesday April 30, 2019. Applicants under consideration will be required to consent to a Criminal Record Search.