The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you! Reporting to the Office Supervisor – Burnaby Village Museum (BVM), this position involves public contact, cash handling and customer service at the reception desk at the BVM. Duties include answering enquiries regarding museum programs, rules and regulations, services and special events, and handling complaints. Other responsibilities include booking facilities, registering patrons using CLASS computerized registration system, handling cash according to departmental policies and procedures and collecting appropriate fees for programs and services, processing payments for facility allotments, compiling, updating and maintaining office records, operating electronic cash register, Transelect credit/debit systems and other office equipment. The Recreation Clerk 1 may type correspondence and forms and file documents and reports. Performs other related work as required. Qualifications include completion of Grade 12, including or supplemented by commercial typing courses, typing (30 wpm minimum), plus sound related experience or an equivalent combination of training and experience. Sound knowledge of department facilities, programs, booking and registration procedures is required. Working knowledge and experience in electronic cash, Transelect credit/debit card system and cash handling procedures is required, as well as skill in the operation of the related computer systems and equipment and office computer applications is required (CLASS). Ability to deal effectively and courteously with the public; to work as part of a staff team; and to maintain composure under stressful situations. Sound knowledge of department facilities and programs is required. Ability to exercise initiative and make decisions in accordance with applicable guidelines and policies. Please submit your application by Monday, January 21, 2019. Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online. We thank all applicants for their interest; however, only those considered for an interview will be contacted. If you would like to include a cover letter along with your application, please ensure to include it in the text area for a cover letter section of the application.