Please note: The salary reflects 2018 rates.
Reporting to the Project Technical Lead, the Business Analyst, PFR (Information Management Lead) will be part of a project team deploying a new recreation management system, and will be responsible for analyzing, recommending and implementing best practices with respect to all aspects of information management.
Identifies, analyzes, rationalizes and optimizes business processes, inputs and outputs, program operations and functions at a detailed level.
Executes the above by interviewing, documenting, and facilitating business process, requirements review /reengineering sessions with stakeholders.
Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.
Identifies gaps in strategies, policies, and procedures relating to Information Management to improve information quality and effectiveness.
Provides leadership on information management reviews for the project including privacy, data retention, information security, and others as required.
Participates in the design of data and process integration initiatives between the new recreation management solution and other corporate and divisional systems
Designs, analyzes and documents information requirements and processes to support operational planning and management decision making.
Develops multiple initiatives simultaneously.
Prepares business cases, feasibility (including economic, organizational, operational, technical impact) studies, project charters/plans, business requirements, procedures, work instructions, manuals, design documents, user documentation and records management best practices.
Prepares training materials and trains users.
Key Qualifications: Your application must describe your qualifications as they relate to:
Post-secondary education in a discipline pertinent to the job function such as Applied Sciences, Engineering, Statistics, Business or an equivalent combination of education and experience.
Extensive experience in the development, implementation and support of information management process review, improvement and design/re-design.
Extensive experience in documenting and communicating business and technical requirements.
Extensive experience in documentation and process design techniques, process improvement methodologies, and project management methodologies.
Considerable experience working with recreation management information including assessing data quality, classifying and organizing data, and designing data presentation to end users online and in reports.
Considerable experience in information management, including the ability to facilitate sessions to identify current and optimal information management processes and identify business and technical requirements.
Considerable experience in designing and developing reporting and business intelligence tools.
Highly developed interpersonal skills with demonstrated ability to interact and communicate effectively with all levels of the organization.
Excellent written and oral communication skills, presentation and interpersonal skills to deal effectively with city staff, city councillors, senior management and the public.
Ability to prioritize multiple projects, work with cross-functional teams, set clear directions and design terms of references and project plans.
Ability to provide work direction to work teams associated with the project
Accommodation: If you are an individual who requires accommodation, due to disability under the Ontario Human Rights Code, to apply for this position, please email us at firstname.lastname@example.org, quoting job ID #2317185 and the job classification title. The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.